Payment Policy

Online Account

First Time Order

You are welcome to checkout as a guest. For your convenience, we will create an account for you when you place your first order. You will receive a secure link via email so you can create your password. We encourage you and recommend creating an account to have a better user
experience. With an account you would be able to view recent orders, manage your shipping and billing addresses, and edit your password and account details.

Creating an Account

To create an account, enter your e-mail under Register on the My Account page

Changing Username or Password

You can change your password anytime from the Account Details tab within your Century Laser Account Portal.

Ordering

Price Change

Prices are subject to change, at the Seller’s discretion, prior to delivery, in the event of any factor beyond the Seller’s control (including change in applicable laws, increases in taxes and duties, foreign exchange fluctuations, increases in supply costs, delay caused by the Buyer and/or any change to the Order requested by the Buyer) and/or a genuine mistake by the Seller.

Methods of Payment

Online Payment Method Options we accept:

● North American Visa or Mastercard
● American Express
● Paypal

If you are paying by credit card a pre-authorization will appear on your card before the final amount is invoiced. Upon processing of your order, Century Laser will charge the total amount of the order to your credit card and any discrepancies in delivery charges that you were notified
about will appear.

Order Processing

Century Laser processes online orders Monday to Friday 9:00am-5:00pm EST. Most orders placed during regular business hours are processed immediately. Orders will not be processed during statutory holidays. Provided the items are in stock and there are no issues with payment
verification, Century Laser will process your order within 2 business days of receipt.

Orders are processed on a first come, first serve basis. Items are allocated to your order only after your payment has been verified, so on rare occasions stock may change by the time your order has reached completion. After placing your order, you will receive updates via email
regarding the processing of your order.

Cancelling an Order

You may request a cancellation of your order by contacting our Customer Service department during regular business hours.

Email: [email protected] (please include your order number)
Telephone: 514-636-8001 for Montreal & Surrounding areas
Toll Free for Quebec: 1-877-992-9993

Once an order has been processed you cannot cancel your order, but you may return items in
accordance with our returns policy. If you have already been charged for your order and we
were not able to fulfill or complete your order, we will process a credit back to you usually within
2 to 3 business days.

Pickups

We offer the choice to pick up your order in our convenient location situated in Dorval, QC. To take advantage of this service, simply choose “In-Store Pickup” during the checkout process. There are no extra charges for this option. Our address for pickup is 1464 Hymus Blvd, Dorval, Quebec, H9P1J6. Your order can be picked up after you are notified that it is “ready” however this service is only available during our regular business hours.

Customer Service & Support

You can contact Century Laser by phone or e-mail . If you have questions, comments or suggestions, please feel free to contact us anytime. For product inquiries or for assistance placing an order or anything else you may need relating to our website, we will be happy to assist you.

For immediate assistance, Monday to Friday 9:00am to 5:00pm EST.
Telephone: 514-636-8001 for Montreal & Surrounding areas
Toll Free for Quebec: 1-877-992-9993
Email: [email protected]